Keep Your Website Running Smoothly
View Our PlansProfessional maintenance to keep your WordPress site running smoothly
At Elevation, we believe in the power of seamless technology to support your digital success. Since 2007, we've been dedicated to empowering nonprofits and the social sector, ensuring their online presence thrives. Our maintenance plan reflects our commitment to keeping your WordPress site secure, updated, and performing at its best. With our experienced team, you'll receive transparent, affordable, and passionate support for all your website needs.
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General Conditions
Maintenance tasks will be scheduled and performed quarterly (every 3 months). Clients will be notified in advance of the scheduled maintenance. Clients must provide necessary access to perform the maintenance tasks. Failure to provide access may result in delays or inability to perform scheduled maintenance. Work that exceeds a plan’s hourly allotment will be billed on an hourly basis Email support is included with this plan. If you require phone support, please consider one of our Premium plans. Elevation is not responsible for changes made to client’s website(s) by 3rd parties. Elevation will not repair client’s website(s) that became compromised, hacked, or otherwise defaced or infected prior to subscribing to a plan. Clients may cancel their subscription at any time, but no partial refunds will be issued for any remaining period of the subscription.FAQ
Regular updates are essential to maintaining your website’s performance and security. Outdated software can slow down your site, leading to a poor user experience and lower search engine rankings. Moreover, unpatched vulnerabilities can be exploited by hackers, potentially compromising your data and damaging your reputation. Keeping your WordPress site and its components up-to-date ensures optimal performance, security, and compatibility with other tools and technologies.
To maintain optimal website health and functionality, we recommend performing updates on a quarterly basis. This schedule balances the need for timely updates with the practicality of minimizing disruptions. Our maintenance plan includes 4 hours of dedicated development time each year, one hour per trimestre, to handle these essential updates efficiently.
Performance Enhancements: Regular PHP updates can significantly improve the speed and efficiency of your website, providing a better user experience.
Security Fixes: Each PHP update addresses potential security vulnerabilities, helping to protect your site from malicious attacks.
Compatibility Improvements: Updates ensure your website remains compatible with the latest web technologies and tools.
New Features: Updates often include new functionalities and improvements, keeping your website modern and feature-rich.
Bug Fixes: Regular updates address known bugs and issues, enhancing the stability of your site.
Security Enhancements: Core updates are critical for patching security vulnerabilities and safeguarding your website against threats.
Functionality Improvements: Keeping plugins updated ensures they work correctly and provide the latest features.
Compatibility Maintenance: Updates help prevent conflicts between different plugins and the WordPress core, ensuring a smooth operation.
Security Updates: Plugins are common targets for attacks; updates help close security gaps and protect your site.
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General Notes:
Please note that while we strive to provide seamless updates and maintenance, there are inherent risks involved in updating WordPress and its plugins, especially on older websites. Updates can occasionally result in compatibility issues or conflicts that may require additional work to resolve. Updating WordPress, PHP, or any plugins may cause unexpected issues or conflicts that can affect the functionality of your website, and resolving such issues may require more than the allotted maintenance hours, with any additional hours billed at the discounted hourly rate. It is highly recommended to maintain regular backups and test updates in a staging environment before applying them to the live site. The client is responsible for providing timely access and information needed to perform updates and resolve issues. By opting for our Pro License service, you acknowledge and accept these potential risks and the possibility of incurring additional costs if extended work is required.